Do You Have Questions?

A list of frequently asked questions to help you understand how it works.

1. How do I book a rental car?

Visit our website, check the vehicle you are interested in renting, send an email to letting us know the date and location and we will respond to you shortly. We have a limited amount of vehicles, for that reason we need to confirm we have it available for you.

2. Who can drive a rental car?

Any person older than 18 years old with a valid driver’s license and listed on the rental contract.

3. Do you deliver vehicles to hotels or vacation rentals?

Yes, that is one of our services.

4. Can I smoke in a car rental?

Smoking is not permitted inside the rental vehicle.

5. How long until I get my deposit back?

Luckily we do not require a deposit for vehicle rentals.

6. Forms of payment?

We accept all major credit cards.

7. License requirements?

As long as you have a valid driver’s license from your country you are legal to drive in Costa Rica during your visit.

8. How do I change and cancel my reservation?

Send us an email to at least 48 hours before the date of reservation.

9. Can I pay the rental of another individual?

Yes, you can pay for the rental of a relative via credit card only.

10. Do I need to refuel the vehicle before returning or can I prepay?

Yes, you need to return the vehicle with the same amount of gas that was given to you. If you would like to prepay some fees may apply.

11. What should I do if my rental breaks down?

You can call us at + 506 7246 9873 available in WhatsApp as well and we will take care of the rest.

12. What is your pet policy?

Pets are allowed as long owners are responsible, a cleaning fee may apply.